our full-service model

Physician and Site Management

Our Clinical Access Associates (CAAs) directly support physicians and site personnel involved in each access request.

Our CAAs are former Clinical Research Associates (CRAs) who have strong clinical operations backgrounds. They develop trusting working relationships and manage all site needs. Utilizing our high touch approach of CAAs affords greater collaboration, reduces confusion and results in success over the life of the program as compared to traditional “call center” models offered by other access providers.

Our CAAs manage questions such as country specific regulatory requirements, required documents and forms, operational processes, Institutional Review Board (IRB) / Ethics Committee (EC) procedures, etc. They also support the drug shipment activities with respect to receipt of the drug, temperature data confirmation and resupplies.

Our CAAs are former Clinical Research Associates (CRAs) who have strong clinical operations backgrounds. They develop trusting working relationships and manage all site needs. Utilizing our high touch approach of CAAs affords greater collaboration, reduces confusion and results in success over the life of the program as compared to traditional “call center” models offered by other access providers.

Our CAAs manage questions such as country specific regulatory requirements, required documents and forms, operational processes, Institutional Review Board (IRB) / Ethics Committee (EC) procedures, etc. They also support the drug shipment activities with respect to receipt of the drug, temperature data confirmation and resupplies.