Clinical product return and destruction icon - an open box with circular arrows around it

Clinical Product Return, Reconciliation & Destruction

Assuring Accountability and Compliance

If you are like the hundreds of other innovators we have served, your focus is likely (and understandably) centered on getting your clinical trial underway. However, unexpected study closeout costs are probable if you do not plan for investigational product return, reconciliation, and destruction early in your protocol development process.

Our GMP-compliant procedures and processes ensure compliance, safety, efficiency, and cost-effectiveness.


Comprehensive Clinical Product Return, Reconciliation & Destruction Capabilities

  • Certified drug product return, reconciliation and destruction for sites worldwide
  • Kit-level and unit-level drug accountability services  
  • Services can include updating the returned drug status in the Interactive Response Technology (IRT)
  • Returns for redistribution to clinical sites
  • Schedules I through V controlled drug substance capabilities
  • Final manifests and certificates of destruction 

Clinical Product Return, Reconciliation & Destruction Solutions

Our highly experienced experts will work with you to design protocol-specific drug product return, reconciliation, and destruction services that assure the utmost accountability for your clinical trial.

Regulatory compliance and cost management are always at the forefront of our pharmaceutical reverse logistics program designs while considering the often unique needs of global sites.


  • Turnkey investigational drug product return, destruction, and reconciliation capabilities
  • Protocol-specific programs
  • Regulatory compliance at the forefront of program designs
  • Schedules I through V controlled drug substance capabilities


Years Supporting Clinical Programs


Active Programs


GMP Facilities


Continents with Active Programs

Advantages of Our Clinical Product Return, Reconciliation & Destruction Programs

We offer decades of experience, expertise, flexibility, and adaptability to meet our clients’ clinical product return and destruction needs.

flexibility icon - arrows going in different directions

Program Flexibility

We are here to support you if you need help with some or all of your clinical product return program.

adaptability icon - a square, triangle and circle connected by circular lines


Despite the best planning, your clinical product returns program might need to adapt to the unexpected. Our team helps you evolve as required.

expertise icon - three people with stars above them

Decades of Expertise

Over 27 years, we have worked with hundreds of clients on thousands of programs. This experience gives us the expertise to help your programs run smoothly and efficiently.

quality and compliance icon - a checkmark in a rosette

 Quality & Compliance

Quality and regulatory compliance are always at the forefront, and we are happy to consult with you on these issues and ensure program execution with compliance at the forefront.

specialized capabilities and global service icon - a globe above an open-palmed hand

Specialized Capabilities & Global Service

Our team is skilled at managing controlled substances, temperature-controlled drugs, complicated reconciliation programs, or handling product returns from global trial sites.

Do You Want to Begin Discussing Your Drug Product Return, Reconciliation & Destruction Strategy?

By planning your reverse logistics program now, avoid unexpected costs when your study ends.