Privacy Policy

What data do we collect?

CalCog collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

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How do we collect your data?

You directly provide CalCog with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products and/or services, or
• Voluntarily complete a customer survey or provide feedback on any of our message boards, or
• Use or view our website via your browser

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How will we use your data?

CalCog collects your data so that we can:

• Manage your account.
• Email you requested information on CalCog services.

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How do we store your data?

CalCog securely stores your data on our cloud-hosted email servers and our CRM cloud system. These follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. For any further information, please contact [email protected].

CalCog will keep your contact information in the form of an email or in our CRM database for a period of seven (7) years. Once this time period has expired, we will delete your data by manually purging records from our email servers and backups, and CRM database.

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Marketing

CalCog would like to send you information about services of ours that we think you might like.

If you have agreed to receive marketing information, you may always opt out at a later date.

At any time, you have the right to stop CalCog from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at [email protected].

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What are your data protection rights?

CalCog would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data from CalCog. We may charge you a small fee for this service.

The right to rectification – You have the right to request that CalCog correct any information you believe is inaccurate. You also have the right to request CalCog to complete information you believe is incomplete.

The right to erasure – You have the right to request that CalCog erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CalCog restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CalCog’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CalCog transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected].

Call us at: +1 (512) 303 1265.

Or write to us: 1500 Business Park Drive, Unit B, Bastrop, Texas, 78602, USA -or- Unit 8 Masthead, Capstan Court, Crossways Business Park, Dartford, DA2 6QG, UK.

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What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our CalCog website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

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How do we use cookies?

CalCog uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in to our portal
• Understanding how you use our website

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What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – CalCog uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – CalCog uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

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How to manage cookies

You can set your browser not to accept cookies (visit allaboutcookies.org to learn how to remove cookies from your browser). However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

The CalCog website may contain links to other websites. Please note, our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

CalCog keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16 April 2023.

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How to contact us

If you have any questions about CalCog’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us at: +1 (512) 303 1265 -or- +44 (0) 1322 311 134

Or write to us at: 1500 Business Park Drive, Unit B, Bastrop, Texas, 78602, USA -or- Unit 8 Masthead, Capstan Court, Crossways Business Park, Dartford, DA2 6QG, UK

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